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    Locked it controls z wave devices and allows you to schedule and remotely control them. The time it takes for the Kwikset Premis App to load, sync, and update status is, on average, 7 seconds. The lock finally unlocked about an hour after my first request. If you don’t see any “statistics” or route information that could probably mean a communication problem with the mesh or packet loss. If it’s the Iris 3210-L, do note that while is an excellent ZigBee repeater, in our experience it is not a good Z-Wave repeater. All Rights Reserved. You can enter your home with the So the Kwikset Premis App is working consistently for me *now*. I think that’s what I have put in place (I plugged in one of my Iris plugs which are Z-Wave & Zigbee repeater). I have no logical explanation for why everything works perfectly now. BTW here are the states the lock goes through (viewed in the app) when I tell the app to unlock it: Rendi la tua casa più connessa e la tua famiglia più protetta anche quando siete via con i dispositivi smart home di Vodafone. There are no other devices connected to the hub at the moment, the hub is about 6 feet away from the lock with only a single hollow-core wood door between the lock and the hub. |Label|Front doorlock| Does Zigbee have the same brain-dead behavior when a device such as a lock is too close to the hub and the hub won’t route through a repeater that is also close to the hub and the lock? My wife is technically clueless and I am obviously several thousand miles away. No, Premis does not currently work with Amazon Echo or SmartThings Hub. Did it default to the wrong DTH? No, Premis does not currently work with Amazon Echo or SmartThings Hub. Hi there. "Some settling occurred." This lock is patented with SecureScreen technology that prevents anyone from detecting your code from your fingerprints. Experience Kwikset products from the people who know them best. The type of lock and module have a role to play but more importantly it’s usually an indication of the underlying mesh or/and ghost devices which may be interfering with you setup. Premis is a touchscreen smart lock that works with Apple® HomeKit™. FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub? As for the device itself, the Kiwkset 916 is a popular model but has a few quirks. There are many reports from users where the IRIS plug does not function adequately as a Z-Wave repeater and infact in some cases it even hinders the mesh. ‎Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub? Update: We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Performance of these third party APIs, platforms, and devices is beyond EVE's control and therefore cannot be 100% guaranteed. The Premis Smart Lock allows you to enter your home without a key and from the Premis app. And the lock never actually unlocked. Browse smart home product partners within the SmartThings ecosystem. (several minute delay) "Some settling occurred." I though Z-Wave Plus was the latest. I was disappointed to be told by SmartThings that my lock is old and I should buy a newer one for better security. Products which inspire assurance and delight when you need it the most. Would I be better off replacing the Z-Wave Plus doorlock with the Zigbee equivalent? The Kwikset Premis Contemporary ($229) is a HomeKit-enabled smart lockthat uses Bluetooth wireless technology to allow you to lock and unlock your door using your iPhone, iPad, or Siri voice commands. LAKE FOREST, Calif. – Kwikset announces that homeowners using Samsung SmartThings or Wink to control their Kwikset SmartCode 910, 912, 914 and 916 electronic locks can now ask Alexa-enabled devices to lock their … Designed to help you look after your home and family — even when you're away. For countries outside the U.S. and Canada, please visit our International contact page. Premis is a touchscreen Smart Lock that works with Apple® HomeKit™. Bobby Keyz 1,116,903 views It’s best not to use the Z-Wave functionality for the IRIS 3210-L. Keep in mind that the IRIS 3201-L only works as a Z-Wave repeater if its “paired” with the hub as a Z-Wave device. Please Note: EVEConnect relies on integration with third party APIs and integrates with third party platforms and devices. Ensure your Kwikset device is within range of a hub enabled device or repeater. Kwikset will also work with all the integrations save for Apple Homekit while Yale will only work with Alexa, Wink, and SmartThings. Should I expect this lock to work eventually? Now I’m not sure whether to cancel it, or if I should still use it in place of the Z-Wave Plus lock (in the hopes that Zigbee doorlocks are more tolerant of being connected directly to the hub, or they have the brains to seek out a good repeater). In theory yes it’s possible for a Z-Wave repeater to repeat for a Z-Wave plug devices, not all Z-Wave Plus commands are supported by Z-Wave repeaters. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. At the moment I have no other devices connected to the hub (I was wondering if the hub was thrashing trying to talk to all its friends who are still in boxes in my garage). |Version|Published| Different models of Kwikset smart locks are compatible with SmartThings, same as SmartCode 910. Kwikset SmartCode 910, 912, 914 and 916 electronic locks are now available with voice control via Amazon Alexa when used through the Samsung SmartThings and Wink hubs. Has it been chugging down terabytes of data for a firmware update? I have verified that both (Zibgee & Z-Wave) repeaters in my Iris plug are shown as connected directly to the hub (from the “route” field in the device details page for each repeater). Hi. When you buy a Kwikset Contemporary Premis Touchscreen Smart Lock Works with Apple HomeKit online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. The lock got added fairly quickly, but in the new app it has been showing as “Checking status…” for at least 20 minutes. With SmartThings, your home becomes a connected space that makes your life simpler, safer, and more entertaining. I can’t identify the individual devices from their entries in the list, but the filters at the top of the Live Logging page ends up being populated with each of my Z-Wave repeaters (which are all Iris switches), implying that it is only those repeaters that are populating the Live Logging list. Thanks again Maddie. It’s good that you have many mains powered device close to your lock, with the new IDE tools you can even look at the z-wave statistics to see how the lock’s zwave module is responding to the mesh. Hey All, So I got a used (open-box) SmatThings Hub on Ebay that I just got in the mail. Hey. I’m not sure what else to try, does anyone have any suggestions? Currently on the device page for the doorlock in the IDE there is nothing to indicate how the lock is connected to the hub. ... Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. A: Answer Kwikset Model# 99190-001 919 Premis Bluetooth Touchscreen Smart Lock in Satin Nickel can be controlled remotely only if the user has the Apple TV generation 3 and iOS 9.2 or iPad with iOS 10.0 or higher under the same icloud account as the Premis. Does the Premis Lock Work With Amazon Echo/SmartThings Etc.? I thought I had seen “route” on some device pages a while ago, but that was before I was hoodwinked into switching to the new app. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Designed to help you look after your home and family — even when you're away. This lock and app will work with the Apple HomeKit platform so you can use your iPhone, iPad, or iTo… If your Kwikset device is not responding as expected, visit us using the Contact the Manufacturer button below. There are some good examples of Z-Wave Plus repeaters here. Does anyone know if that is the case for Zigbee doorlocks? On the basis of that I did a Z-Wave repair, which completed with lots of failures (since all other devices are currently off). I have a 911 zigbee lock and never had an issue with it… As a matter of fact, all my devices are zigbee and work flawlessly…non of the issues folks seem to have with zwave. Is this just another thing that doesn’t work in the new app? There are several threads on this; apparently it’s been working for everyone with the standard device handler. My wife is technically clueless and I am obviously several thousand miles away. There are many reasons why a lock may be unresponsive or slow to respond. The IDE is finally showing a route to the doorlock, although it is still directly connected to the hub. (several minute delay) For devices configured via SmartThings: Install your Brilliant Control and complete setup; Ensure that your Kwikset smart locks are connected to your SmartThings account (requires the SmartThings Hub) Tap ADD DEVICE on the bottom tray of the Home Screen; Select SMARTTHINGS and follow instructions to add your Kwikset devices After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). An additional data field showed up after the initial 30 minute delay: I’m guessing that is the firmware version. Remove, reset, and re-add the device using the SmartThings App. Hundreds of partners, one magical smart home. What do you think about replacing the lock with the Zigbee variant? No, Premis does not currently work with Amazon Echo or SmartThings Hub. I have a mix of Z-Wave and Zigbee devices (all battery powered), so using the Iris as a dual repeater worked well at the last house (I had about 7 of the Iris plugs and will eventually use them at the new house if I keep using SmartThings). So the Kwikset Premis App is working consistently for me *now*. Kwikset 910 Z-Wave SmartCode Electronic Touchpad Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Satin Nickel - Door Dead Bolts - Amazon.com. And about 20 minutes later when I re-checked in the app, it is showing as “Locked” (the unlock never happened but at least it is now showing the correct lock/unlock state). 1. The SmartCode 910 Traditional touchpad smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. Maybe that’s the problem. The lock is a Kwikset 910 zwave Premis is a touchscreen smart lock that works Premis is a touchscreen smart lock that works with Apple HomeKit. If you have any questions about your purchase or any other … A buffering device will probably help in such a scenario. So you can safely pair it using the ZigBee interface but not pair it using Z-Wave to use it as a ZigBee repeater without the Z-Wave functionality. Thanks for the pointer to why it is helpful to move the hub and use a repeater. You can enter your home with the It’s true that there is (or was) a single code set in the lock (before it was added to SmartThings). It is compatible with IFTTT, Alexa, Apple Homekit, Nest, Wink, and SmartThings. It is a 1-touch locking motorized deadbolt. Sophisticated, modern hardware styles with simple, unique details. 3. |Type|Z-Wave Lock| I’m not sure if that is because of changes in the IDE related to me using the new app, or something else. Here are some of the other fields from the IDE: You can find out more details on this topic first post, look for the link about lock limitations which explains how different models of locks behave in various environments: [RELEASE] Universal Enhanced Z-Wave Lock Device Handler for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung. Build a smart home to support all your big moments. You can enter your home with the convenience of keyless entry using Siri voice commands, the Premis App or with your personalized code. So my guess is that the cause was a combination of: I have a Zigbee version of this lock on order. Shop Kwikset Premis Satin Nickel Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Touchscreen in the Electronic Door Locks department at Lowe's.com. Copyright © 2021 Spectrum Brands. 2. I confirmed that both of the (Zigbee & Z-Wave) repeaters do show a route direct to the hub. Here is the full list of those smart locks: Kwikset SmartCode 912, Kwikset SmartCode 914, Kwikset SmartCode 916, Kwikset 888 Smart Lock, Kwikset Convert and Kwikset Obsidian . About 30 minutes after adding the lock, it finally showed status both in the IDE and in the app. During all this I have received three notifications from the new app on my phone, each one saying “Updated code 1 in Front doorlock at House”. |Device Network Id|3F| I noticed that you’re using the Iris plugs as repeaters. You can also find more details about these in the Universal Enhanced Z-Wave Lock device handler page. Explore a world of innovations. (20) Decoding a Dial Combination Master Pad Lock (The fast and easy way) - Duration: 9:14. I have had Kwikset Locks in my house for years. Looking in the IDE the only data value shown is: Most of the current state fields are empty (except checkInterval is set to 3600s). We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. After I plugged in all of the Iris plugs that came from the old house (but still no other devices except for this recalcitrant doorlock, did a few Z-Wave repairs and at least one hub power cycle (to force the Zigbee mesh to repair itself), let things settle for a few days, the lock is now working reliably. This is the same case for Schlage Sense except for Homekit and Nest. The Kwikset lock, though marketed for use with the Amazon Cloud Cam, works with any Zigbee hub. I have moved the hub further away from the lock (not 70’ though, that would be out in the back yard), and also moved the only Iris repeater so it is between the lock and the hub (in the lock’s new location). Although I could experiment with a long ethernet cable. Security on the outside, convenience on the inside. Beautiful, transitional hardware styles with simple, unique details. I then did a Z-Wave repair. will a Z-Wave repeater not repeat for a Z-Wave Plus device. It's easy to install, setup and use with only needing 4 AA batteries. Shop Kwikset Premis Venetian Bronze Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Touchscreen in the Electronic Door Locks department at Lowe's.com. Does the Premis Lock Work With Amazon Echo/SmartThings Etc.? The time it takes for the Kwikset Premis App to load, sync, and update status is, on average, 7 seconds. Yes, I’m using the Iris 3210-L as a Z-Wave (& Zigbee) repeater. The batteries started draining faster than normal. Thanks Maddie. This morning I realized that the Live Logging page was showing several “Device is offline” entries per second. |Status|ONLINE|. Unlocking… Check the device is plugged in and/or has sufficient battery power. It is a one-touch locking motorized deadbolt. This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. I really haven’t had any issues with them until recently. I also got a Kwikset Convert (Amazon Cloud Cam edition) a few days ago that I set up. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Currently the only place I have ethernet is in the wiring closet located 6’ from the doorlock, so moving my V2 hub (no Wi-Fi support) isn’t a quick fix. This lock and app will work with the Apple HomeKit platform so you can use your iPhone, iPad, or iTo… I thought maybe the hub is trying to use an invalid path (via a currently non-existent repeater) to the new device that is 6’ away from it. Classic, traditional hardware styles with simple, unique details. The lock continues to remain offline until I manually lock or unlock it, at which point it comes online, but still does not show “route” anywhere on the device details page. You may want to read through this blog from @RBoy on how to optimize your mesh and weed out any ghost devices. I wonder - will a Z-Wave repeater not repeat for a Z-Wave Plus device? ‎Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. Kwikset. Powered by Discourse, best viewed with JavaScript enabled. The Kwikset Premis app enables administrators to set up an auto-lock delay. The smart lock is touchscreen and is also compatible with your Apple Home Kit. Then I tried to unlock it via the app and it went back into “Checking status…” and then “Unknown”. |Name|KwikSet Door Lock| Android vs. iOS Read customer reviews and common Questions and Answers for Kwikset Part #: 919CNTPREMISSMTCP on this page. That doesn’t feel like that is enough to swamp the hub and prevent it from talking to the one device that is connected (6’ away from it). It is a one-touch locking motorized deadbolt. Hope this helps. Samsung SmartThings is really east to add devices to you systems. Updating status… But why would SmartThings be updating it in the lock? I have no logical explanation for why everything works perfectly now. It’s best to use a mains powered Z-Wave Plus device as a repeater for best performance. Frustratingly, the SmartThings hub seems to ignore the fact that it’s got a perfectly good repeater 5’ away from it to handle the traffic to the lock and is apparently still attempting to connect directly to the doorlock which is slightly further away (this is after a Z-Wave repair). Device handlers play a key role in access hidden features within a lock, optimizing the lock behavior and in some cases providing workaround for bugs in the lock’s firmware. I can easily return the Kwikset if it in fact is inferior…but really, one can analyze all day, but ultimately must decide in order to move on. Locked. Not responding This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Compatible with Apple HomeKit for access using the smartphone app, Siri commands or a code. And why would it do it three times? Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Discuss: Kwikset Premis HomeKit-enabled Smart Lock review: Kwikset's HomeKit deadbolt: A solid smart lock that works with Siri Sign in to comment Be respectful, keep it civil and stay on topic. I had submitted a couple more requests that may be queued up, so I guess I will need to take the batteries out overnight in case it decides to unlock. Securely control your door with the Kwikset Premis touch screen smart lock. Unknown I’ve decided to get the Kwikset 914 for my own personal reasons even though both this one and the Schlage Connect Camelot are roughly the same cost (around $160±) and probably better. 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